First service at Toyota and my appointment was a pleasure. Lauren the service coordinator was a pleasure friendly, professional and listen to my issues. Waiting room was nice, clean and comfortable. Only down side was not knowing to make appointment a month out so will not go to far past scheduled mileage service.

DCH Toyota service department is the best of any dealership we have ever dealt with . My wife and I have had the pleasure of having Judy Deems arrange our service and warranty needs many times over the years. .

The online sales interaction and negotiation with Stefan led to an excellent walk-in experience that was friendly and mostly hassle free. Received a competitive price and closed a deal with minimal issues.

Very courteous and professional. Did an outstanding job informing me of my car. And very polite.

Everyone was very generous. A quick process. Easy to just drive in and see an advisor.

I purchased a 2023 Lexus 300h from this dealership back on December 18, 2024. The transaction went smoothly and without a hitch. When it was time to drive off, everyone realized there was only one Fob. The Service manager (Dennis Pitcher) and my Salesman (Saned Nesheiwat) spent the next 3 weeks tracking down the second Fob from the previous owner of my vehicle. the previous owner was in Florida. Despite this - I received the second Fob on January 7, 2025. This level of service is exemplary - especially after a sale has been closed. Dealerships often get flamed for poor customer service or for poor product delivery. It is a pleasure to write up a positive review for these gentlemen. I wish them both my thanks and hopes for continued success in the future.

Lauren was very pleasant and helpful. Why must I write 15 words. I said enough.

Very helpful and thoughtful approach when it came to choosing the right vehicle and financial arrangement. The team was responsive and able to accommodate most of our requests, and the vehicle was exactly what we wanted

Thank you guys for an enjoyable car purchase experience thumbs 👍 up

Great experience especially because technician Judy is wonderful. Excellent professionalism

Very friendly & helpful. Explained everything to me. Throughout the whole process communicated very well. Very happy with the service

Best environment when waiting for service. Also communication from mechanic to your mobile phone is a great idea

Always excellent service. Knowledgeable, prompt.

Lauren was great. Super helpful and understanding that I was in a rush. She was kind, professional, and informative when I had questions. The mechanic that worked on my car was quick and did a great job too.

Wonderful . Service was great.

Great customer care from scheduling through service and pick up!

They have amazing customer service and support especially my dealer Avi Avitan who was patient helpful and informative on the breakdown of every aspect of my purchase, his expertise on helping me make my purchase and getting me approved were superb and his ability to answer all my questions during and after my process of purchase was in great detail to satisfaction I would definitely recommend this place and my dealer as it was recommended to me, I can say I’m a very satisfied customer : )

I am very grateful that I was able to find a dealership that was so helpful and caring. They were both patient and understanding to what I was looking for and they hit it out of the park. I’m also thankful for the sales manager Dennis who kept me informed as to delivery status and was able to fill the blanks when needed. Also just wanted to say that it was the only Toyota dealership, out of the many I visited, which had the best inventory able to choose from. Thank you.

Excellent service experience. The sales process was refreshing. This is the one dealership where I’ve felt everyone involved was transparent and honest about the deal. Knowledgable and friendly staff.

My questions were answered and the service was excellent. Matthew Rivera was kind and helpful! Many thanks!

Professional and thorough experience with Judy.

This is the Best Toyota dealership, I am from NJ but we always purchased our cars from here only.

Fast, friendly service. Informed me of immediate services my vehicle required and services that may be needed in the near future. All in all, great experience.

Tom Hackett is the best employee that Toyota has - he is knowledgeable, efficient professional and trustworthy. The maintenance & service is great and is the main reason why I purchase my vehicles from DCH Toyota.

Responsive, timely . pleasant. Always a pleasant experience there. Love that I am provided back and forth to my home.